FAQs

The main hall is a rectangle approximately 15m by 9m and 2.6m high. In addition, there is a recess (approx 2.5m deep) in front of the kitchen hatch and hall entrance.

There is a lobby inside the main entrance, leading to the hall and also a corridor giving access to the kitchen, toilets, rear room and a maintenance cupboard.

There is a concrete patio area (4m wide by 9m long) and an adjoining strip of grass at the back of the hall, accessed by the two sets of patio doors.

Our maximum capacity is 110 people.

Yes of course, please contact the Bookings Officer to arrange this. However, we do recommend making a provisional booking first to reserve your chosen date, and mention in the “Special Requirements” field that you need to visit the hall before confirming. Then we will know not to progress the booking until after your visit.

Sorry but we do not have any of these. There are plenty of 13Amp sockets available for you to use your own systems in the hall.

If you are hiring as a private individual or a non-commercial group, then the hall already has Public Liability Insurance that will cover you. There are some restrictions, please see section 5 of our Terms and Conditions for details.

Hires for business activities by commercial organisations and also those hiring for any political or lobbying groups or meetings are not covered by the hall’s policy and alternative insurance must be arranged.

We use these to simplify online booking, so that separate daytime use and evening use bookings will not clash. If you are looking for different times/durations, please see the answer to the next question.

Please make a provisional booking using the closest match from our fixed slots. In the “Special Requirements” field add details of the actual times that you want. If this is not possible, then contact our Bookings Officer using this form

Any new user making a booking will be sent a link via email to verify their email address. Just click the “Verify Your Email” button in the automated email to do this.

The verification process means that we and Hallmaster can be sure that it is you requesting the booking, and not someone else using your email address. Verification is a one-time process as once verified, you only need to re-verify in the rare case that you change your email address.

Verification also means that you will be sent all emails sent out by the Hallmaster system.

Yes, on the initial screen asking for your details, please complete this rather than logging in on the right hand side. You can still use the same email address that you used for other venues managed through Hallmaster.

Your request is emailed to our Bookings Officer and the booking will show up as “provisional” on the calendar (so no-one else can book that time). They will then review your booking, adjust times and/or fees if necessary, and may email you back to clarify the details of your booking. Usually, you will then get an email to confirm that your booking request has been created on the system.

After that, our Bookings Officer will email you an invoice for the holding deposit. Paying that deposit will confirm your booking. This can be paid either by bank transfer or by credit/debit card using the link in the email that sent the invoice.

We issue your final invoice, covering all remaining fees plus the Cleaning Deposit, approximately 1 month before your event.

For businesses, we can issue one invoice for the full amount – we’ve found this makes life easier for both parties. Please include a PO number if possible on your booking.

The initial deposit to confirm your booking is 50% of the hire fee. It does not include any bar staff fees (if required).

We issue your final invoice, covering all remaining fees plus the Cleaning Deposit, approximately 1 month before your event.

We expect that all our invoices be paid within 10 calendar days of the date they are issued. For commercial customers, we reserve the right to charge statutory interest and the associated compensation fee on overdue payments.

If the initial deposit is more than 30 days overdue, we reserve the right to cancel your booking as we assume you no longer want your booking.

Please allow us a few days to respond to emails. Please also check your inbox and spam folders in case you have received a “delivery failure” report. This can happen when you just press “reply” to a message sent out by the Hallmaster system as these use an email address that is not monitored.

Emails sent from Hallmaster always include a warning message with a suitable email address for replies at the top of the email. Please re-send your email to the correct email address.

Providing everything is in order, we aim to process all deposit refunds within 10 working days of your event, and will email you a receipt for this. If refunding to a card, it can take a further 2 to 7 working days before being credited to your card.

Yes – we have 17 large rectangular tables (6ft by 2.5 ft) and 8 small rectangular tables (4ft x 2.5ft). Tables are stored in a cupboard at the back of the hall. Use of these is included in your booking. Please note you will need to supply your own table covers if required.

We have 110 chairs available. These are metal chairs with padded seats and backs. Use of these is included in your booking. Some chairs may be stored in the rear room (behind the kitchen).

Yes, use of the kitchen is automatically included in your hire fee. If required, you will need to bring your own tea towels and oven mitts as we do not supply these. Equipment in our kitchen is listed on this page

You are welcome to bring your own decorations. However, nothing can be attached to the walls or ceilings (even with Blu-tack). There is a picture rail around the hall, from which decorations can be hung. There are also some hooks in the ceiling for lightweight decorations.

You are welcome to use paper confetti – but only inside the hall, and not outside. We prefer that you don’t use table confetti as this is very difficult to sweep up afterwards.

You may have a bouncy castle (or equivalent) but you are responsible for ensuring that it is properly insured and operated correctly. Our hall’s own insurance policy does not cover use of these.

There is a patio area (4m wide by 9m long) and an adjoining strip of grass at the back of the hall that forms part of the hall and can be used by hirers without needing to refer back to the Parish Council.

The playing fields are owned and managed by Woburn Parish Council, so we have no control over who will be using it during your booking. Please contact the Parish Council if you need to use this field during your hire of the hall.

We will send you an email the day before your booking explaining where and how to collect the keys. This email also explains what to do with them after your event has finished and you have locked up the hall.

Yes – the access details will be sent to you by email the day before your event

No we don’t. Hirers should bring their own (fully charged) mobile phone to use in the unlikely event of an emergency.

There is a list of contact names and phone numbers next to the hall front door. One of these Committee members can assist with your issue.

This is very unlikely. However if it does happen, the priority is to evacuate the building quickly and safely via the Fire Exits and call the Fire Service via 999 (the hall fire alarm does NOT automatically notify the Fire Service).

Everyone should assemble in the adjacent children’s playground and not return to the hall until cleared to do so by the Fire Service.

Fire extinguishers are available if you are trained to use them and it is safe to do so.

Our licence permits us to open the bar from 12 noon to 11pm (10.30pm on Sunday). For evening events, we assume bar hours are 7pm to 11pm (Sundays: 6.30pm to 10.30pm) unless otherwise agreed beforehand in writing.

Our bar is stocked with standard spirits and beers/lagers (cans and bottles – no draught beer) plus a range of soft drinks and we will always endeavour to accommodate specific requests. We also stock low or no alcohol beers, gin and rum.

Yes – you can use either cards or cash to pay for your drinks at the bar.

If you have asked for the bar, then this is strictly prohibited as part of our licence conditions. Only drinks from the bar can be consumed on the premises. We can only make a special exception for a wine/champagne toast at wedding receptions.

If you do not use the bar, then we charge a corkage fee of £200 if you want to bring your own alcoholic drinks. These cannot be sold to your guests but must be provided to them free of charge.

We allow a (free) Buffer Period of 1 hour at the end of your booking for you to clear up, and remove all rubbish from the hall

The hall has no facilities to dispose of your rubbish. Bring along enough bin liners to hold all your rubbish and take them away with you afterwards. Don’t forget to clear any fridges or freezers if you use them. If you leave rubbish at the hall, then you may lose all or part of your Cleaning Deposit